Online Help > Support/Resources > Troubleshooting > Remote Desktop Manager 

Unable to Uninstall

Error

 

Unable to uninstall Remote Desktop Manager from your computer because of a missing MSI file

To fix issues that you may encounter with the installation, removal of the application or missing MSI file, please run the Microsoft Troubleshooting tool on your computer.

https://support.microsoft.com/en-us/mats/program_install_and_uninstall

 

If the installer still reports an error, please run the installer from the command line using these parameters.

 

msiexec /i "{Name of msi package" /L*V "Name of log file"

 

Please adapt to your environment and the folders that you use. Here is an example:

 

msiexec /i "Setup.RemoteDesktopManager.11.7.6.0.msi" /L*V "C:\log\RdmInstall.log"

 

Send the resulting log file to support@devolutions.net