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Troubleshooting - Keyboard not working

Description

Keyboard not working on a Windows 7 computer

Some users have experienced issues where their keyboard would not work on the Windows 7 system.

The solution is to update the RDP client on Windows 7.

KB’s must be installed in the following order: KB2574819, KB2830477, KB2857650, KB2913751, KB2923545

Here's a link to get you there quickly;

https://support.microsoft.com/en-us/help/2923545/update-for-rdp-8-1-is-available-for-windows-7-sp1