Microsoft RDP Troubleshooting
Please consult our Corrupted System File topic.
Automatic logon troubleshooting is in the Automatic Logon topic.
Please consult Sessions work using mstsc.exe but not in RDM.
This is a bug in the Microsoft Remote Desktop Client. The workaround is to enable the Smart Card even if it's not required for the connection.
Please read the information Logoff Access Denied.
This most often occurs on systems that use a DPI setting of more than 100%. To disable scaling in RDM you must adjust the compatibility settings on the Windows shortcut for RDM.
1.Right-click on the shortcut to RDM.
3.Go to the "Compatibility" tab.
4.Check "Disable display scaling on high DPI settings".
This issue stems from the fact that the Windows Credential repository holds only one entry per Windows user for a remote computer. If you use the Embedded (tabbed) display mode and store the password in the database, you'll be able to work around that limitation.
You must configure the Keyboard setting in the Local Resources tab of the session settings. You can select "On the remote computer" or "In full screen only" according to your personal preferences.
Local Resources Tab
This issue arises when a program called RDPClip becomes unstable. You can kill its process and launch a new instance.
1.On the affected system, load up task manager (right click in taskbar and select Task Manager).
2.Go to the Processes Tab.
4.Click End Process.
5.Go to the Application Tab.
6.Click New Process.
As strange as it may seem, we've isolated the issue to "Serial Ports" being enabled. Turn off Serial port sharing and see if the performance is improved.
When you try to connect to a Windows Server 2012, you see the following result below. There are several spaces that shouldn't be there.
Windows Server 2012 Log In
To fix this issue, go in Properties – General – Advanced and change the option Enable CredSSP support to True.
RDP Session Advanced Tab