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Troubleshooting - Proxy Authentication Required Error

Description

 

When opening Remote Desktop Manager, you receive the following error message;

 

The remote server returned an error. (407) Proxy Authentication Required.

 

Solution 1

 

Please configure your proxy in File -> Options -> Proxy as seen here.

 

Solution 2

 

Please add the devolutions.net in your Proxy's exception list

 

For those using our cloud solutions, please also add https://cloud.devolutions.net.