Online Help > Support/Resources > Troubleshooting > Remote Desktop Manager

Troubleshooting - Missing Navigation Pane

Description

 

Several panes are missing in Remote Desktop Manager and you seem unable to bring them back.

 

Remote Desktop Manager Enterprise

Execute the following steps below:

 

Close Remote Desktop Manager.

Navigate to %localappdata%\Devolutions

Copy the RemoteDesktopManager folder on your desktop.

Delete the RemoteDesktopManager folder in %localappdata%\Devolutions

Restart Remote Desktop Manager.

 

This will create a new RemoteDesktopManager folder in %localappdata%\Devolutions. If everything is back to normal, close Remote Desktop Manager again and copy the 3 files below from the folder RemoteDesktopManager on your desktop in %localappdata%\Devolutions\RemoteDesktopManager to restore your configuration and your local data source.

 

RemoteDesktopManager.cfg

RemoteDesktopManager.ext

Connections.db

 

Remote Desktop Manager Free

Execute the following steps below:

 

Close Remote Desktop Manager.

Navigate to %localappdata%\Devolutions

Copy the RemoteDesktopManagerFree folder on your desktop

Delete the RemoteDesktopManagerFree folder in %localappdata%\Devolutions

Restart Remote Desktop Manager.

 

This will recreate a new RemoteDesktopManagerFree folder in %localappdata%\Devolutions. If everything is back to normal, close Remote Desktop Manager again and copy the 3 files below from the folder RemoteDesktopManagerFree on your desktop in %localappdata%\Devolutions\RemoteDesktopManagerFree to restore your configuration and your local data source.

 

RemoteDesktopManagerFree.cfg

RemoteDesktopManagerFree.ext

Connections.db