Online Help > Support/Resources > Troubleshooting > Remote Desktop Manager 

Troubleshooting - Missing Sessions

Description

 

All entries are missing from the Navigation Pane.

 

Solution 1

Refresh the local cache. Please consult the Caching topic for more information.

 

Solution 2

The Name column may be missing.

 

Name Column Missing

Name Column Missing

 

Click on Window -> Reset Layout to bring back the Name column.

 

Reset Layout

Reset Layout