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Troubleshooting - Unable to install or upgrade


When you install or upgrade Remote Desktop Manager, you receive this error message below;

Installation Error Message

Installation Error Message

You simply have to deploy the *.zip file of Remote Desktop Manager in Remote Desktop Manager's installation folder.

By default, Remote Desktop Manager is installed in C:\Program Files (x86)\Devolutions\Remote Desktop Manager.

When the *.zip file is downloaded, extract or copy/paste the content of the *.zip file in the C:\Program Files (x86)\Devolutions\Remote Desktop Manager folder. When you restart Remote Desktop Manager, the latest version will be installed.

You can download the zip here;