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Troubleshooting - Unable to install or upgrade



When you install or upgrade Remote Desktop Manager, you receive this error message below;


Installation Error Message

Installation Error Message


You simply have to deploy the zip file of Remote Desktop Manager in Remote Desktop Manager's installation folder.


By default, Remote Desktop Manager is installed in C:\Program Files (x86)\Devolutions\Remote Desktop Manager.


When the zip file is downloaded, extract or copy/paste the content of the zip file in the C:\Program Files (x86)\Devolutions\Remote Desktop Manager folder. When you will restart Remote Desktop Manager, the latest version will be installed.


You can download the zip here;