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Troubleshooting - High CPU Usage

Description

Since the release of Remote Desktop Manager 13, some users have experienced high CPU usage on their systems, especially in Remote Desktop Services (RDS) environment. This is caused by the entry state verification feature.

Solution

This option is available with version 13.0.13.0 and above.

Disable the option Allow entry states (Lock, Running, Checkout) in Administration – Data Source Settings (System Settings) – General to improve performance on your servers and your workstations.

System Settings

System Settings