Online Help > Support/Resources > Troubleshooting > Data Sources

Troubleshooting Database Schema

Description

 

Sometimes the support staff will ask that the database schema

 

This feature is only available for data sources that are backed by a database management system: MariaDB, SQL Azure, SQL Server and MySQL.

 

When requested by the Devolutions Support team during a support process, you may be asked to send us your database schema for thorough analysis of your issue.

 

1. Go in File - Data Sources - Edit Data Source

 

Data Sources

Data Sources

 

2. In the tab Upgrade click on Email Schema to Support

 

Email Schema To Support

Email Schema To Support

 

3. Fill in all the requested information and click on Send.

Database Schema

Database Schema

 

OPTION

DESCRIPTION

Email

Enter your email address so that the support team can contact you

Company

Enter your Company name

Name

Use the same title as the one first used to report the issue

Message

If you haven't described your issue before, enter a short description of it