Online Help > Support/Resources > Troubleshooting > Remote Desktop Manager 

Caching

Description

 

You are not seeing the content that you're expecting to see in the Navigation Pane.

 

Solution

 

This issue can be caused by a corruption of the local cache. There's several methods to refresh the local cache in Remote Desktop Manager.

 

Method 1

Press CTRL + F5 on your keyboard

 

Method 2

Hold the CTRL key on your keyboard and click on the refresh button in the Quick Access Toolbar.

 

Quick Access Toolbar

Quick Access Toolbar

 

Method 3

You can manage the local cache by doing a Vaccum, a Repair or a Delete. Please consult Manage Cache topic for more information.