Online Help > Entry Types > Sessions > Remote Connections

ScreenConnect

Description

 

ScreenConnect offers lightning-fast remote support and remote access to connect and solve problems faster.

 

This entry is used to define and configure a ScreenConnect session.

 

Auto Login

Copy Password

Show Opened Session

 

External Mode

Show Opened Session

Support Logging

 

Consult the How-to Configure ScreenConnect 5 in Remote Desktop Manager topic if you want to configure a ScreenConnect 5 session.

 

To use version 2.3 of the ScreenConnect extension, you must have Remote Desktop Manager version 13.5.5.0 or above.

 

Settings

 

General

Screenconnect - General

Screenconnect - General

 

OPTION

DESCRIPTION

Host

Enter the name or IP address of the ScreenConnect server. You also need to specify the port.

Username

Enter the username of the ScreenConnect server.

Password

Enter the password of the ScreenConnect server.

Always ask for password

Always ask for password when connecting to ScreenConnect server.

Session name

Select or enter the machine name or session name to connect.

Always ask for session name

With this option the system will ask you which session you wish to start each time you open the session.

Use session name as filter

Use the session name as a filter to reduce choices.

Connection type

Specify the connection type. Select between:

Guest

Host

Auto create

If the sessions doesn't exist it will be created with these settings.

Session group

Specify the session group. Select between:

User Sessions

Meetings

Session type

Specify the session type. Select between:

Published

Secure Code

On invitation only

Secure code

Specify the secure code to use. Only available when the Session Code session type is selected.

 

Invitation Emails

Screenconnect - Invitation emails

Screenconnect - Invitation emails

 

OPTION

DESCRIPTION

Invitation Emails

An invitation email will be sent at the session opening for each email in the list. One email per line needs to be enter.

 

Settings

Screenconnect - Settings

Screenconnect - Settings

 

OPTION

DESCRIPTION

Version

Select the version of ScreenConnect that you want to use in the application.

Default: Use the default version of ScreenConnect that you have set in File - Options- Types - ScreenConnect

Version 4.x and lower: Use the version 4 and lower of ScreenConnect.

Extension (Version 5 or higher): You need to install the extension from the ScreenConnect browser extension to use this version of ScreenConnect.