Online Help > Entry Types > Sessions > Remote Connections

Remote Assistance

Description

 

This entry is used to define and configure a Remote Assistance session. Use Windows Remote Assistance to invite someone to connect to your computer and assist you with technical problems.

 

Settings

 

General

Remote Assistance - General

 

OPTION

DESCRIPTION

Expert

Send an invitation to one of Windows Expert to connect on your computer.

Novice

Send an invitation to one of your trusted helper to connect on your computer.

Offer assistance

Offer your assistance to connect on the user's computer and help them with their issues.

Computer or IP address

If you select the option Offer assistance enter your computer or IP address.