Online Help > Entry Types > Sessions > Remote Connections

GoToAssist

Description

 

GoToAssist is a cloud-based toolset for remote support. It allows users to access and control internet-connected devices.

 

Prior to use GoToAssist, a GoTo developer app must be created from the GoTo Developer Center. Sign in to the GoTo Developer Center, navigate to MyApps and create an app with the GoToAssist product API.

 

Settings

 

General

GoAssist - General

GoAssist - General

 

OPTION

DESCRIPTION

Email

Enter the GoTo account's email.

Password

Enter the GoTo account's password

Company

Select a company from the list.

Mode

Select the connection mode. Select between:

New Session

Prompt Computer List

Use Specific Computer