The Devolutions team will need your application logs in some cases to help recreate a specific issue.
1.Before sending them, please set the Debug Level to 1 by clicking on the Profiler in the Help tab.
Profiler- Debug Only
2.After, click on Application Logs.
3. Go to the Report tab, and click on Send to Support.
4. Fill your contact information along with a complete explanation on the issue and press OK.