Online Help > Knowledge Base > Protocols and application > Remote Desktop Manager

Send application logs

Description

 

The Devolutions team will need your application logs in some cases to help recreate a specific issue.

 

Sending your application logs

 

1.Before sending them, please set the Debug Level to 1 by clicking on the Profiler in the Help tab.

 

Profiler

Profiler

 

Profiler- Debug Only

Profiler- Debug Only

 

2.After, click on Application Logs.

3.

 

3. Go to the Report tab, and click on Send to Support.

 

 

4. Fill your contact information along with a complete explanation on the issue and press OK.