Online Help > Knowledge Base > Protocols and application > Remote Desktop Manager Jump

Configure Remote Desktop Manager Jump

Description

 

Please note that if your windows profile is corrupted Remote Desktop Manager Agent and Remote Desktop Manager Jump might not work.

 

Remote Desktop Manager Jump is built in Remote Desktop Manager desktop application (Windows only). This feature relies on the Remote Desktop Manager Agent and a full installation of Remote Desktop Manager on the local machine and the jump host.

 

For an introduction on Remote Desktop Manager Jump, please consult the Remote Desktop Manager Jump topic.

 

Getting Started with Remote Desktop Manager Jump

 

 

Procedure

 

Set up the jump host

1. Add an RDP entry for the jump host. Enter a name for the session, host name and include credentials.

 

Jump Host RDP entry properties

Jump Host RDP entry properties

 

2. Click Jump Host and check Is Jump Host.

 

Check Is Jump Host – Jump Host properties

Check Is Jump Host – Jump Host properties

 

3. Open the Jump Host session.

Install Remote Desktop Manager on the jump host. You can use the same license as your local instance.

The application is installed with a local data source (SQL Lite). There is no need to add a data source because the jump host is only an intermediary between the local and remote hosts.

 

4. Confirm Remote Desktop Manager Agent is set to auto-start. Go to Tools – More Tools and select Remote Desktop Manager Agent. Click Yes to start the agent.

5. Right-click the Remote Desktop Manager Agent in the taskbar. Check Auto Start.

 

Confirm Auto Start for Remote Desktop Manager Agent

Confirm Auto Start for Remote Desktop Manager Agent

 

6. Adjust the user interface on the jump host to maximize the area to display remote sessions.

Make the application full screen.

Remove the Navigation Pane. Go to View and click Navigation.

Hide the ribbon. On the View tab, click Top Pane.

To show the ribbon again, click the blue bar at the top of the jump host instance of Remote Desktop Manager. To reset the layout, on the Window tab, click Reset Layout.

 

The jump host is ready to use.

 

Three things to remember:

 

Hide the Ribbon and Navigation Pane; it will make it easier to work. The menus are not needed. Hiding them provides more space in the dashboard.

 

Use the same Remote Desktop Manager license on the local and remote instances.

The jump host acts as a relay between the local and the remote systems, it is possible to use the Remote Desktop Manager license serial that has been used on the local workstation to register the application on the jump host.

 

There is no need to add a data source on the jump host. Remote Desktop Manager opens for first time with a default Local Data Source. This is sufficient because the application on the jump host only acts as an intermediate between the local and the remote hosts.

 

Configure a session to use the jump host

1. On the local Remote Desktop Manager instance, create a session entry as usual. Set the jump host by clicking on the RDM Jump settings button. The jump host can be Inherited if the jump host is defined in the parent folder, or choose a specific Session.

 

Jump host selection

Jump host selection

 

2. Click Open Session. The Remote Desktop Manager Jump opens automatically. It looks like a session in a session.

 

RDP Session open with Jump Host

RDP Session open with Jump Host