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Configure Remote Desktop Manager Jump

Description

 

Please note that if your windows profile is corrupted Remote Desktop Manager Agent and Remote Desktop Manager Jump might not work.

 

Remote Desktop Manager Jump is built in Remote Desktop Manager desktop application (Windows only). This feature relies on the Remote Desktop Manager Agent and a full installation of Remote Desktop Manager on the local machine and the jump host.

 

For an introduction on Remote Desktop Manager Jump, please consult the Remote Desktop Manager Jump topic.

 

Set up the jump host

 

1.On the jump host, install Remote Desktop Manager.

 

The Ribbon and Navigation Pane can be hidden on the jump host as they will be useless.

 

Since the jump host acts as a relay between the local and the remote systems, it is possible to use the Remote Desktop Manager license serial that has been used on the local workstation to register the application on the jump host.

 

Remote Desktop Manager opens for first time with a default Local Data Source. There is no need to create another data source since the application on the jump host only acts as an intermediate between the local and the remote hosts.

 

2.Launch Remote Desktop Manager and register the application.

 

3.In the Tools tab of the Ribbon, start the RDM Agent.

 

Tools – RDM Agent

Tools – RDM Agent

 

Configure entries to use Remote Desktop Manager Jump

 

Since the communication is achieved using an RDP channel, the jump host is defined as a Microsoft RDP session.

 

1.Configure an RDP session for the jump host:

 

1.1. Set the IP address or hostname.

 

1.2. Set the credentials.

 

1.3. Test the connection.

 

1.4. In the Jump Host section, enable the Is jump host option.

 

Session properties – Is Jump host

Session properties – Is Jump host

 

1.Configure another session, which can be of any type, that connects to the remote host:

 

1.1. Set the IP address or hostname.

 

1.2. Set the credentials.

 

1.3. Set the jump host by clicking on the RDM Jump settings button.
The jump host can be Inherited if the jump host is defined in the parent folder, or a specific Session defined elsewhere in the data source.

 

Jump host selection

Jump host selection