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Custom Installer Service



Generate and download custom installation packages for Remote Desktop Manager.

Include preconfigured data sources in the package for quick enterprise wide deployment.

Insert license serial in the installation package for easier management.

Download the installer as a Windows Installer (.MSI file) or as an executable (.EXE file).


The Custom Installer service, offered through our Devolutions Cloud services, replicates the configuration from a Remote Desktop Manager instance. This configuration is used to create an installer file (*.rdi), which will be used to create the installation package to distribute. The configuration can contain the license serial, data sources, credentials, shared templates, and more. It is a best practice to have a Remote Desktop Manager installation used specifically to create the installation package.


The Custom Installer Service uploads a configuration file to our online services. You should not use the service to redistribute passwords for data sources or a Online Database account.

Please note that you MUST create an installer file using Remote Desktop Manager before creating the installer on the Web portal. This is described here in the Installer File Generation topic.


The Custom Installer service can be found in with the Cloud Account tools, located in File - Cloud Account - Tools.


File Menu - Cloud Account - Tools

File Menu - Cloud Account - Tools


The following topics will help you get started to set up your customized installers with Remote Desktop Manager.


Option Selection Dialog

Installer File Generation

Create an Installation Package