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Custom Installer Manager

Description

For stability reasons, in large installation bases, the latest official release is not available to the Custom Installer Service for an undetermined period while we ensure that no major issues are present. We recommend using this time with your organization to perform integration tests on a few workstations before upgrading your entire team.

Please ensure you have read and understood the content of Custom Installer Service Overview prior to subscribing to the service.

Create an Installation Package

1.Click on File Devolutions Account Sign-in to connect to your Devolutions Account.

Devolutions Account Sign-in

Devolutions Account Sign-in

2.Click on Custom Installer Manager to create a new custom installer with specific settings.

File - Devolutions Account - Custom Installer Manager

File - Devolutions Account - Custom Installer Manager

3.Click on New Package.

Custom Installer Manager - New Package

Custom Installer Manager - New Package

4.Select the application version, enter a name for your package and click on Create. You can either create a new configuration or use an existing Remote Desktop Manager Installer (*.rdi) file. For more information, please consult our Installer File Generator topic.

Installation Package Creation

Installation Package Creation

When choosing to create a new configuration, select what to include in the custom installer, then click on Generate.

Installer File Generator

Installer File Generator

5.Once the installation package has been created, the request is submitted to our online service. A confirmation dialog window appears if successful.

New package successfully created

New package successfully created

6.The Custom Installer Manager will display an hourglass icon indicating that the package is being processed. When the package has been successfully generated, the Custom Installer Manager will display a green check mark . Note that this process can take a while.

Custom Installer Manager

Custom Installer Manager

setup.exe is in fact what is called a bootstrapper, it will ensure the installer runs with the required privileges. Use the msi only if you are sure the installer will run with all rights and process elevation.

Downloading an Installation Package

Upon completion you will receive a confirmation email.

Email Confirmation - Custom Installer Processed

Email Confirmation - Custom Installer Processed

From here, there are two ways of downloading the package. You can download it directly from the Custom Installer Manager, or you can log in to the Devolutions Account you created the installer with.

Download With The Custom Installer Manager

From the Custom Installer Manager, click on Download EXE or Download MSI.

Custom Installer Manager - Download Package

Custom Installer Manager - Download Package

Download From The Devolutions Customer Portal

From the Devolutions Customer Portal you created the custom installer with, navigate to the Custom Installer section. Click on .msi or .exe to download the custom installer on your computer.

Devolutions Customer Portal - Download Custom Installer Package

Devolutions Customer Portal - Download Custom Installer Package