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How to Send your Configuration File

Description

 

The Devolutions support team may ask for your configuration file to help you in certain situations. Here's how to send a clean configuration file to the support team.

 

Workflow

 

1.Go in File - Options and press the Export Options button. Remove any sensitive information's and save the file on your computer. The file name will be RemoteDesktopManager.cfg.

 

2.Please send us the file securely via https://devolutions.sharefile.com/filedrop