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How to Send your Configuration File

2019-11-28

 

The Devolutions support team may ask for your configuration file to help you in certain situations. Here's how to send a clean configuration file to the support team.

 

 

1.Go in File Options and press the Export Options button.

 

2.Remove any sensitive information's and save the file on your computer. The file name will be RemoteDesktopManager.cfg.

 

3.In order for us to provide you a secure link to share your file, send an email to ticket@devolutions.net.