Online Help > Commands > Administration > Management

User Management



The Users Management allows to create and manage users and their privileges.

Remote Desktop Manager offers advanced user rights management that allows for restricting access to entries. Please note that availability of some features depends on the active data source.


Administration - Users

Administration - Users


This feature requires an Advanced Data Source.

A user can be created using default security (specify the password) or Integrated Security. Not all Advanced Data Sources support the use of Integrated Security. SQL Server supports it natively and MySQL supports integrated security via Windows Authentication Plugin which is a commercial extension of MySQL.

In order to create users and assign rights, you must be administrator of not only Remote Desktop Manager, but also of the underlying database.



Create users

To create a user in the data source, click the Add User button in the User and Security Management window.


User and Security Management - Add User

User and Security Management - Add User


User Management settings



User Management - General

User Management - General




Authentication type

Select the user's authentication type:

Custom (Devolutions): create a user specific to Remote Desktop Manager without creating an SQL login.

Database (SQL Server): authenticate using the SQL login from your SQL Server.


Enter the username for the user. When using Integrated Security the user must be selected from the directory.

Integrated security (Active Directory)

Specifie to use Active Directory to authenticate to the data source. Applies only to SQL Server and Devolutions Server, depending on their configuration. For more information, please consult the Integrated Security topic.


Enter the user's Password. This field is disabled when using Integrated Security.

User type

Select the type of user to create: Select between:

Administrator: grant full administrative rights to the user.

Read only user: grant only the view access to the user.

Restricted user: select which rights to grant to the user.

User: grant all basic rights to the user (Add, Edit, Delete).

For more information, please consult the User Types topic.

User license type

Select the license type of the user. Select between:


Connection Management

Password Management

Full name

Enter the First name and Last name of the user.


Insert the user's email address.



The Information section allows to store information regarding the users, such as their name, address, and more. The Information section is divided in three sub-sections: Details, Address, Phone.


User Management - Information - Details

User Management - Information - Details



Select roles to assign to the user.


User Management - Roles

User Management - Roles





Check the Is Member box to assign the role to the user. Consult Role Management topic for more information.



User Management - Privileges

User Management - Privileges




Allow reveal password

Allows the user to use the Reveal Password command.

Allow drag-and-drop

Allows the user to move the sessions using drag-and-drop from other applications.

View session details

Allows the user to see the content of the Details tab for all sessions.

View session information

Allows the user to see the content of the Information tab for all sessions.

View shared logs

Allows the user to see the content of the Logs that applies to a session.


Allows the user to Import sessions (Clipboard - Paste as well).

The import menu (File - Import) and the import feature in the context menu will be grayed out if the option is not active.


Allows the user to Export sessions (Clipboard - Copy as well).

The export menu (File - Export) and the export feature in the context menu will be grayed out if the option is not active.



The Permissions section allows to manage permissions with Security Groups.

For more information on this section, please consult the Permissions topic.


User Management - Permissions

User Management - Permissions



Select which repositories the user has access to.

For more information, please consult the Repositories topic.



Application Access

The application access section allows to restrain access to Remote Desktop Manager or Devolutions Web Login.




Remote Desktop Manager

Select if the user can access to the data source from Remote Desktop Manager.

Devolutions Web Login

Select if the user can access to the data source form Devolutions Web Login.



User Management - Settings

User Management - Settings


Allow the user to enable the Offline Mode on the data sources. This also depends on the data source being configured to allow it. There are 4 modes available:





No offline cache allowed for the user.

Cache only

Allow to save a cache of the data source but not the offline mode.


A read-only cache. The user will not be able to edit data in the data source. This mode is allowed for Advanced Data Sources only.


An advanced cache, with change synchronization. This mode is allowed for Advanced Data Sources only.